Privacy Policy
Invact is neither affiliated with any university nor has sought de-jure recognition for its academic programs from any statutory body. Invact Students must categorically know that Invact does not give any degrees or has given any degrees ever since inception.
Invact School Private Limited (“Company / Invact / We / Our/Us”), operating under the brand name “Invact Metaversity”, is committed to protecting your privacy and works towards offering you a powerful and safe online experience. The Company provides directly and/or through Educational Partners training, education, and upskilling to users/students through digital, virtual, and online tools to improve their understanding of fundamental concepts, develop industry-relevant skills and enhance their career prospects.
This privacy policy governs Your use of Invact “Website” (www.invact.com); “Application” of Invact, which includes mobile or web application(s) hosted by Invact and/or Invact entities for providing Invact services to its users; “Platform” which includes any platform owned by Invact and/or Invact entities not limited to AR applications, devices, URLs/links, notifications, chatbot or any other communication medium used by Invact and/or Invact entities to provide its services to the Users.
Please read this privacy policy ('Policy') carefully before using the Application, Website, Platform, and/or any of Invact services and products, along with the Terms of Use ('Term’') provided on the Website, Application, and Platform. Your use of the Website, Application, Platform or any services and/or products provided through Application, Website, Platform (collectively referred as 'Services'), or registration with Invact and/or Website, Application, Platform shall signify your acceptance of this Policy along with Terms of Use and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy and/or Terms of Use, do not use the Website, Application, Platform, and/or any Services.
What data/information do you provide
The Application/Website/Platform/Services obtains the information you provide when you download and/or register on the Website/Application/Platform and/or for any Services. While registering with us, you generally provide (a) your name, age, email address, location, phone/mobile number, professional and educational qualifications, your educational interests and also generate passwords; (b) transaction-related information such as when you make payments for the course/program/services or any other services, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help and/or any information you share during any correspondence with us; (d) information you enter into our system when using the Website/Platform/Application and/or Services and participating in virtual classes, while asking doubts, participating in any discussions and taking tests, giving presentations, assignments (e) any and all information while you are availing the Service including audios, videos, photograph, presentations, recording of entire classroom teaching and discussions etc. (f) all and entire activities while availing the Services is recorded.
When you participate in virtual classes for any course or otherwise, we record the entire session, discussions/submissions/presentations/assignments, etc., during the respective session. In order to give you a practical experience of attending a college, we also offer you virtual platforms for socializing, and the entire journey on this platform is recorded, including but not limited to conversations while socializing. The said information collected from the users could be categorized as “Personal Information,” “Sensitive Personal Information,” and “Associated Information.” Personal Information, Sensitive Personal Information, and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”) shall collectively be referred to as 'Information' in this Policy. We may use the Information to provide you with the Services, contact you from time to time, display the recordings for any other session, disseminate with the vendors on a need basis, and use such information for marketing promotions. We may ask you when we need more information that personally identifies you (personal information) or allows us to contact you.
We will not differentiate between who is using the device to access the Application, Website, Platform, and/or Services, so long as the login/access credentials match with Yours and shall presume that only You are accessing the same. In order to make the best use of the Application/Website/Platform and/or Services To enable your Information to be captured accurately on the Application/Website/Platform, you must log in using your credentials. As far as practical, we will always provide the option to you to not provide the Personal Information or Sensitive Personal Information which we seek from you. Further, you shall, at any time while using the Application/Website/Platform and/or Services, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information.
Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company fully reserves the right not to allow further usage of the Application/Website/Platform and/or provide any Services thereunder to you. If you apply for employment with Invact on the Website, Application, or Platform, you will submit your academic and work history, qualifications, skills, projects, and research that you are involved in, reference, proof of your entitlement to work in the relevant country, your identify and address proof which may include a copy of PAN Card/Aadhaar Card/Passport/any other document, your current level of remuneration (including benefits) and any other such similar information that are required for employment.
Information Collected automatically
TThe Application/Website/Platform and/or Services may collect certain information automatically, including, but not limited to, the type of computing device, namely mobile/laptop/desktop/other devices you use, unique device ID, and the IP address of your mobile/laptop/desktop/other devices that you use, unique device ID, your mobile/laptop/desktop/other devices operating system, the type of mobile/laptop/desktop/other devices Internet browsers you use, and information about the way you use the Application/Website/Platform and/or Services.
Cookies
We may send cookies (small files containing a string of characters) to your computer/laptop/mobile, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you log in faster, and are aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. We may send cookies (small files containing a string of characters) to your computer/laptop/mobile, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you log in faster, and are aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
Educational Partners
Invact is NEITHER a university NOR has any affiliation or accreditation with any university/association. Invact is an education service provider offering courses, and programs on its own and in consultation with Indian and International universities, educational institutions, governmental authorities, individuals, firms, proprietors, NGOs, corporates, etc. (each an “Educational Partner”). A few courses/programs/seminars are directly provided by Invact, which shall be specified in the respective course/program/seminar. However, Invact may also partner with Educational Partners and give an option for you to participate in the course/program/seminar made available by the respective Educational Partner. Such Educational Partners have their respective privacy policies and Terms of Use which are beyond the control of Invact, and Invact takes no responsibility for the same. You are required to read the privacy policy and terms of use of the respective Educational Partner before availing of any services and/or sharing any information with them.
Clear GIF’s
We may use "clear GIFs" (Web Beacons) to track the online usage patterns of our users anonymously without personally identifying the user. We may also use clear GIFs in HTML- based emails sent to our users to track which emails are opened by recipients. We use this information to inter-alia deliver our web pages to you upon request, to tailor our Website/Application/Platform and/or service/s to the interests of our users, to measure traffic within our Websites/Applications/Platform to improve the quality, functionality, and interactivity of our Website/Application/Platform and/or Services and let advertisers know the geographic locations from where our users come without personally identifying the users.
Information related to Logs
When you access our Website/Application/Platform, our servers automatically record information that your browser sends whenever you visit a Website/Application/Platform. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
LINKS TO THIRD PARTY SITES / AD-SERVERS
The Website/Application/Platform may include links to other websites or applications. Such websites or applications are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can identify where you are by checking the URL in the location bar on your browser), the use of any information you provide is governed by the privacy policy of the operator of the application you are visiting. That privacy policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the application's homepage, you should contact the application owners directly for more information. In addition, social media buttons such as Facebook, LinkedIn, Twitter, Snapchat, Google, etc. (that might include widgets such as the “share this” button or other interactive mini-programs) may be on our site. These features may collect your IP address and which page you are visiting on our site and may set a cookie to enable the feature to function properly. These social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features, apart from your visit to our site, are governed by the privacy policy of the company providing it.
Preview and updation of Personal Information
We strive to keep our records updated with your latest information, and hence we urge you to inform any discrepancy/ies that you notice in your Personal Information or if a part of your Personal Information changes, we request you to update the same with us through the Support Team (details provided below). We also adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.
Use of your Personal Information
We use the collected Information to analyze trends, conduct research, administer the Website/Application/Platform and/or Services, learn about each user's learning patterns and movements around the Website/Application/Platform and/or Services and gather demographic information and usage behavior about our user base as a whole. Aggregated and individual, anonymized, and non-anonymized data may periodically be transmitted to external service providers to help us improve the Website/Application/Platform and/or Services. We will share your information with third parties only in the ways that are described below in this Policy. We may use the individual data and behavior patterns combined with personal information to provide you with personalized content and better your learning objectives. We use the recordings of classroom teachings, presentations, discussions, assignments, and/or any virtual place for socialization for any other sessions and/or courses wherever relevant.
Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value-added Services and information. However, these third-party companies do not have any independent right to share this information. We do not sell, trade, or share your information with any third party (except subsidiaries/affiliates of Invact for related offerings) unless we have been expressly authorized by you, either in writing or electronically, to do so. We may, at times, provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties; however, this information, when disclosed, will be in an aggregate form and does not contain any of your Personally Identifiable Information. Invact will occasionally send email notices or messages or contact you to communicate about our Services, products, and benefits, as they are considered an essential part of the Services you have chosen.
We may disclose Information: under applicable law, including laws outside your country of residence; to comply with legal process; to respond to requests from public and government authorities including public and government authorities including public and government authorities outside your country of residence; to protect our operations or those of any of our affiliates;to protect our rights, privacy, safety or property and/that of our affiliates, you or others; to allow us to pursue available remedies or limit the damages that we may sustain; or to protect against legal liability;to protect the personal safety of the users of the Website/Application/Platform; and to prevent or investigate possible wrongdoing in connection with the Website/Application/Platform or against imminent harm to the rights, property or safety of the Website/Application/Platform or Invact or its users or the public as required or permitted by law; to enforce applicable terms of use, including investigation of potential violations thereof; with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them and have agreed to adhere to the rules set forth in this Policy; with third party service providers in order to personalize the Website/Application/Platform and/or Services for a better user experience and to perform behavioral analysis; Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor's legal guardian. Such consent is deemed to be provided by your registration with us.
Payment Gateway
To enroll for our courses/programs/seminars/services or to purchase any services or products offered by Invact through our Website/Application/Platform, you may be required to make payment online through options available on our Website/Application/Platform ("Payment Method"). Invact does not store any of your debit/credit card information or other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider, you agree to abide by the terms of such a payment gateway service provider.
You agree that in case Invact’s third-party payment provider stores any such information, Invact shall not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and Invact is in no way liable for any such losses and is neither responsible for reimbursing/making good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the third-party payment gateway platforms.
Alerts
We may alert you by email or phone (through SMS/whats app/call/any other available mode) to inform you about new service offerings of Invact and its subsidiaries/affiliates or other information which we feel might be useful for you and your education goals and/or prospectus.
Public Forums
When you use certain services on our Website/Application/Platform, like the courses, virtual classrooms, discussion forums, various clubs, virtual space for socialization, and/or any other virtual space/feature, you may post or share your personal information in and/or any conversations/communications such as comments, discussions, messages, files, photos. It informed that this information will be available to all users and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information, sensitive personal information, or any other information in your profile or when participating in our forums, virtual classrooms, or virtual space provided for socialization, this information may become publicly available. We advise you to please avoid sharing any personal information, sensitive personal information.
Security
We understand the importance of safeguarding the confidentiality of your Information. Therefore, we provide electronic, procedural, and physical safeguards to protect the information we process and maintain. To give an example, we limit access to this Information to authorized employees who only need to know that information to operate, develop or improve our Website/Application/Platform and/or Services. Having said the above, we would like to inform you that although we endeavor our best to provide reasonable security for the information we process and maintain, no security system can prevent all potential security breaches. We have the best possible processes in place to avoid any such incidents.
Retention of the Information
Invact shall retain your Information as long as it is necessary to fulfill the purpose for which such information is collected or as may be required to comply with the internal policies of Invact or otherwise required under any law in force from time to time. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data, especially the recordings of virtual classrooms, discussion forums, various clubs, and virtual spaces provided for socialization for future reference of students or if needed to comply with the law. Similarly, subject to requirements under the law, we may shorten the retention period for some types of data if needed to free up storage space. When you send an email or other communication, we may retain those communications to process your inquiries, respond to your requests and improve our Services.
Changes in Privacy Policy
We wish to inform you that as Invact evolves, our privacy policy and terms of use will also need to evolve to cover new situations. You are advised to regularly review the privacy policy and terms of use for any changes, as continued use is deemed approval of all changes.
Your Consent
We believe that every user of our Website/Application/Platform and/or Services must be in a position to provide informed consent before providing any Information required for the use of the Website/Application/Platform and/or Services. By registering with us or using our Website/Application/Platform and/or Services, you hereby expressly give your consent to collect, process, store, disclose and handle your information as set forth in this policy and as amended by us from time to time. You also give consent for using the information collected while availing of the Service, including audio, videos, photograph, presentations, video and audio recordings of entire classroom teaching and discussions, etc., with any subsequent sessions and/or course, including for promotional purposes.
We hereby clarify that processing your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring, and disclosing information, all of which activities will take place in India. Further, if the Website/Application/Platform and/or service demands to share the information with any other country, we shall do the same only on a need-to basis. If you reside outside India, your information will be transferred, processed, and stored in accordance with India's applicable data protection laws. By sharing the Aadhaar number, you have authorized Invact to collect, use and store the Aadhaar number only for authentication purposes and for providing services in terms of the applicable laws. The aadhaar number so collected shall be kept protected in accordance with applicable law.
Questions / Grievance Redressal
Redressal Mechanism: Any complaints, abuse, or concerns with regards to the use, participation in the course, availing the service, processing, and disclosure of Information provided by you or breach of these terms should immediately be informed to the Support Team, in writing or through email signed with the electronic signature to Support Team at support@invact.com or Invact School Private Limited, Villa A1, Olympia Enchante, Prestige Ozone, Whitefield, Bengaluru - 560066.
We request you to please provide the following information in your complaint:-
Identification of the information provided by you
Clear statement as to whether the information is personal information or sensitive personal information
Your address, telephone number or e-mail address
A statement that you have a good-faith belief that the information has been processed incorrectly or disclosed without authorization, as the case may be
A statement, under penalty of perjury, that the information in the notice is accurate and that the information being complained about belongs to you
You may also contact us in case you have any questions/suggestions about the policy using the contact information mentioned above
Note: Invact may reach out to you to confirm or discuss certain details about your complaint and issues raised. Invact shall not be responsible for any communication, if addressed, to any non-designated person in this regard.